Diversity & Inclusion Policy
Five Talents is committed to equal opportunities, diversity and inclusion policy and practice and will ensure that all employees and service users, both actual and potential, are treated equally and as individuals regardless of age, disability, ethnic or national origin, nationality, gender, gender reassignment, marital or civil partner status, pregnancy or maternity, political belief, race, religion or sexual orientation (the protected characteristics). The aim is for our workforce to be representative of all sections of society and for each employee to feel respected and able to give their best. The organisation is also committed to preventing unlawful discrimination against supporters and programme members. Find out more in our full policy here.
Code of Conduct
Five Talents has a Code of Conduct which all UK staff, board members, volunteers and overseas visitors must adhere to.
Language Audit
In 2020 Five Talents’ UK team began assessing our language. As a staff team we feel it is imperative to address all forms of injustice, including racial injustice, and we’ve been exploring how to decolonise our minds and our practices including our language. In July 2021 we finalised our language audit. We know there may be some terminology missing and recognise this will never be a finished product. We will continue to review our language as the nuance of particular words evolves. This is the most up to date version of our language audit.
Environmental Policy
Five Talents is committed to combating climate change! We began tracking the number of airmiles we fly from 2021 and now make a charitable contribution to environment charities once annually. You can download our Sustainability Statement here to learn more about what we’re doing in the UK and through programmatic work to increase resilience and combat climate change.
Child/Vulnerable Adult and Safeguarding Policy
At Five Talents we are dedicated to protecting vulnerable people, which is why we have comprehensive Child/Vulnerable Adult Protection and Safeguarding Policy. We know that policies have to be more than words on paper. It's what we do with them that will determine whether they are effective. We are committed to ensuring that our safeguarding measures receive the appropriate time, attention and dedicated resources to be effective. You can download our policy here.
Complaints Policy
Complaints can be lodged against Five Talents if supporters, partners or key stakeholders are dissatisfied with some aspect of our services or actions. Our Complaints Policy ensures there is a straightforward process for complaints to be handled effectively and fairly. Read the full policy here.
Privacy and Cookies
We have updated our General Privacy Policy in accordance with the GDPR. You can download it here.
The Website Privacy Policy below applies to all of the online products, services and websites offered by Five Talents UK, including www.fivetalents.org.uk.
If you have any questions about these Privacy Policies, please feel free to contact us through our website or on +4420 3808 7643.
Information we collect and how we use it
In order to provide our full range of services, we may collect the following types of information:
Information you provide – When you sign up for a Site Account or other service or promotion that requires registration, we ask you for personal information (such as your name, email address and an account password). For certain services, such as our online store (planned), we also request billing and/or shipping address information which we maintain so you don't have to enter it again for future purchases.
We DO NOT retain or store any Credit Card numbers.
Use of cookies
Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
The cookies we use are ‘analytical’ cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily.
This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.
More information on cookies can be obtained from www.allaboutcookies.org.
Cookie NameDescription
ASP.NET_SessionID
This is a simple token used by web applications to identify your unique session on the website. Typically used to maintain the integrity of your session while transacting information with a website (accessing secure areas, forms submissions etc)
__utma
Google Analytics
We use Google Analytics to track how people use this website in order to manage and improve the site. This information is collected anonymously and cannot be used to identify you.
Like many services, Google Analytics uses first-party cookies to track visitor interactions. These cookies are used to store information, such as what time a visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. Browsers do not share first-party cookies across domains.
Further information on Google Analytics is available via the following links:
· Google Analytics privacy overview
· Detailed information on cookies set by Google Analytics
If you would like to opt out of Google Analytics you can download a small browser add-on – available for Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera.
We also use Google Analytics Demographics and Interest Reporting which is based upon data from Google Display Advertising. We use aggregate data provided by this service (such as age, gender and interests) to better understand our website audience and adjust our communications appropriately. If you would like to opt out of Google Demographics and Interest Reporting please change your Google settings here. Alternatively, you can choose to opt out of Google Analytics altogether by downloading an opt-out browser here.
We use Google Analytics to monitor traffic levels, search queries and visits to this website.
Google Analytics stores IP address anonymously on its servers in the US, and neither CIVIC or Google associate your IP address with any personally identifiable information.
These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.
__utmb
__utmc
__utmz
Data protection and confidentiality
Some services on this website require us to collect personal information from you. To comply with the GDPR, we have a duty to tell you how we store the information we collect and how it is used.
Any information you do submit will be stored securely and will never be passed on or sold to any third party.
Log information
When you access our sites, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
User communications
When you send an email or other communications to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
Google Tag Manager
Google Tag Manager is a Google product that allows us to manage website tags using an interface. Tag Manager is a cookieless domain and does not collect any personal data. The tool causes other tags to be created, which in turn collect data under certain circumstances. Google Tag Manager does not access this data. If deactivation was carried out on the domain or cookie level, it remains for all tracking tags which were implemented with Google Tag Manager.
Links
We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our content and advertising.
Other sites
This Website Privacy Policy applies to this website only. We do not exercise control over other sites or advertisements linked from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.
We do not sell or share the information we collect with third parties except where required under applicable laws.